Leather Designer Galaxy Decorative Wall Tiles

If a product is returned for a color, size, or style change the shipping charge will be at the cost of the buyer. We do not charge fees when replacing defective products or to issue a store credit. All return shipping rates will be your sole responsibility.

Every product is thoroughly inspected for manufacture defects before shipment. However occasionally a defective product may get overlooked. If you receive a defective product, please submit a damaged product claim within 7 days from the date you receive the defective product. If we determine (after inspection) the defect is due to manufacture error, we will replace the product at no additional cost to you and issue a store credit to your customer account in the amount of the return shipping costs you paid.

Returns are usually processed within 48 hours of receipt. However, please note that during busy periods such as seasonal or promotional sale along with Christmas & New Year processing may take longer.

Please note that we can only exchange items for a different size or colour if available; if a different item is required a separate order will have to be made.

Please use a secure, insured and tracked delivery service (such as DHL, UPS, TNT or equivalent), as vannamoda cannot accept liability for any items not received. Please note that all return postage costs are the responsibility of the customer.

Please note that for security reasons we cannot accept returns by hand, any returns delivered directly by customers will be refused.

All refunds will be made via the original method of payment. If a split payment is made, ie part giftcard part credit/debit card, funds will be refunded back to the giftcard first.

* Due to different browser and pixel settings the colors displayed on a web page may vary, making product colors appear darker or lighter than the actual colors of a  product.

* We reserve the right to dispute any damaged product claim, if, after our inspection of the product, we determine the defect is not due to manufacture error, but were    caused by self-generation, or the misuse or abuse of the product by the customer.